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How sikimlotari Handles Your Personal Data

At sikimlotari, we take the privacy of every account holder seriously — this policy explains exactly what data we collect, why we collect it, and how you can…

No data sellingClear retention periodsRequest access anytimeIndian data law alignedEncrypted account storage

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What This Privacy Policy Covers for You

sikimlotari Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data collected through sikimlotari when you create an account, make a deposit using UPI, Paytm or PhonePe, browse our lobby, or contact our support team. Data collected includes your name, email address, phone number, payment identifiers linked to UPI or

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PhonePe transactions, device type, and activity logs. We collect this data solely to operate your account, process withdrawals, verify identity as required by applicable law, and improve the experience we deliver. Access to and use of sikimlotari depends on local law and is available only where
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local law permits. If you are in a region where access is restricted, this policy still governs any data we may have already received from you during a previous session.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of the personal data we hold on your account, our privacy team is reachable through the channels below. We aim to acknowledge every data request within 48 hours and resolve it within 14 calendar days. For urgent account-security concerns, the live chat channel connects you with a human agent around the clock.

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Email Privacy Team

Send a detailed request to our dedicated privacy address. Include your registered email and the specific data action you need — access, correction or deletion. We respond within 48 hours.

Live Chat Support

Our live chat is available 24 hours a day. Use it to flag an urgent data or account-security concern and a human agent will escalate your case to the privacy team immediately.

In-Account Help Centre

Log into your sikimlotari account and open the Help Centre tab. From there you can submit a privacy request directly, and track its status without waiting for an email reply.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Data protection at sikimlotari is not a single policy document — it is a set of active technical and operational practices applied every day.

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation patterns.

Data Retention Windows

Account data is held for as long as your account remains active plus a legally required period after closure.

Third-Party Sharing Limits

We share data only with payment processors needed to complete UPI, Paytm or PhonePe transactions, identity-verification partners required by law…

Account Security Practices

Two-factor authentication is available on every account. Login attempts from unrecognised devices trigger an email alert to your registered address…

Your Right to Request Changes

You may request a copy of all data we hold, ask us to correct inaccurate records, or ask us to…

Common Questions About Your Privacy at sikimlotari

The questions below address the data rights and privacy concerns we hear most often. If your question is not listed here, reach us through the support channels above and we will respond in writing within two business days.

We collect your name, email address, mobile number, date of birth, and a government-issued ID reference for verification. Once you add a payment method, the token or reference ID for UPI, Paytm or PhonePe is stored — not your full account credentials.

No. We do not sell, rent or trade your personal data to any advertising network or marketing company. Data is shared only with payment processors and legally required verification services, and only to the extent needed to operate your account.

Log into your account, go to the Help Centre, and select the data access request option. Alternatively, email our privacy team with your registered address and we will send a full export within 14 calendar days of receiving your request.

Yes. Submit a deletion request through the Help Centre or by email. We will close your account and delete personal data except where a legal retention obligation applies, such as transaction records required under Indian financial regulations.

Transaction reference data is held for the minimum period required by applicable Indian law governing financial records. After that period expires, it is permanently deleted from our systems unless your account remains active and the records are still needed.

We use strictly necessary cookies for login sessions, functional cookies for lobby preferences, and analytics cookies to understand navigation patterns. You can turn off non-essential cookies from the account settings panel without affecting your ability to deposit or withdraw.

Reach our privacy team via email or the in-account Help Centre. If you are not satisfied with our response, you may escalate the matter to the relevant data protection authority in your jurisdiction as permitted under local law.

How sikimlotari Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Privacy Team

Live Chat Support

In-Account Help Centre

Six Ways We Protect Your Account Data

End-to-End Encryption

Cookie Controls

Data Retention Windows

Third-Party Sharing Limits

Account Security Practices

Your Right to Request Changes

Common Questions About Your Privacy at sikimlotari

01 What personal data does sikimlotari collect when I create an account?

02 Does sikimlotari sell my personal data to advertisers or other companies?

03 How can I request a copy of the data sikimlotari holds about me?

04 Can I ask sikimlotari to delete my account and all associated data?

05 How long does sikimlotari keep my transaction data for UPI and PhonePe payments?

06 What cookies does sikimlotari use and how do I control them?

07 Who do I contact if I believe sikimlotari has handled my data incorrectly?

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